Event ID: 10000 source BlackBerry Router Realy Ping Response not received

Event Type: Error
Event Source: BlackBerry Router
Event Category: None
Event ID: 10000
Date: xxx
Time: xxx
User: N/A
Computer: xxx
[SERVICE_RELAY_SESSION:S66300970:00b93a90] Relay Ping Response not received

The BlackBerry Enterprise Server has sent a ping to the BlackBerry Infrastructure and did not receive a response. This takes place during normal operation. The lack of response will not impact users unless it continues for an extended period of time

This event can be safely disregarded if it is a sole event.