Event ID: 10000 source BlackBerry Router Realy Ping Response not received

Event Type: Error
Event Source: BlackBerry Router
Event Category: None
Event ID: 10000
Date: xxx
Time: xxx
User: N/A
Computer: xxx
Description:
[SERVICE_RELAY_SESSION:S66300970:00b93a90] Relay Ping Response not received

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The BlackBerry Enterprise Server has sent a ping to the BlackBerry Infrastructure and did not receive a response. This takes place during normal operation. The lack of response will not impact users unless it continues for an extended period of time
.

This event can be safely disregarded if it is a sole event.