An application or applet has crashed the Java Virtual Machine (JVM). As result, a file with filename beginning with hs_err has been placed on the desktop. (see below)
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhFBLDqSIOb3aJd-tDLLREY1vzYP34owc0ieAunvjJzzNgmbB8TyZCutEoC-cE2JVjLqEQ9X_ITPTtATFDvEDeGsc-f3BRMeA2rEpsPTUtZpsN0e-q30KKqXJlurCgSbI6Is2Z63b3Wf78/s400/JAVA_1.jpg)
Resolution:
1. Download and install the latest version of the Java Runtime. (version 6Uxx)
2. Disable older versions of Java Runtime from the Java Control Panel
a. Start-->control panel-->Java
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh4VW3ZkH0nt3txKfexlYenOIuxX_SorG71XE7ELFU2FdnT46vkAVPEAAxIqyPxuNzLRb7WTpc0cTyfV-PzePDd1EZizQVgRZhKyKgYKiwWED0XoqTE8ENV9LNR0dg4zYSMlB-VeMv-BvQ/s400/java2.jpg)
Click Java tab
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgr26VXUD0AVv3bhtZj0pHlHM_8hnN4c1h-S25vWCbbtbkl4S68USr5_xFOXXYKPdmLxlhqctRI4NgswEBW7yjpgHrSydcDX_O-_alEUnXF5cZ6xaSCBXsC8H536_QwarUhXPwiVwDt6vA/s400/java3.jpg)
Click View under Java Application Runtime Settings
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh2Cu1KEdy7DOpzO46tp_FPEsYD2gy9l1DccuBm8AvnZrZvBPSZx9Ma5vFrc_rPwGKX6se7V8vlIlOKSmfLqM9szqmDgPyl2aTd2p60hFAgFdcVRC8z7MZq7l7ArUhS-9_dtWqc-UGz8mU/s400/java4.jpg)
Uncheck the Enabled box for older versions
Click OK