Error With Microsoft Word
Symptoms:
When attempting to open or save a Microsoft Word Document: Displays an error message: "Word cannot open the document. (WP Install.doc)"
Displays an error message: "Cannot delete file: Cannot read from the source file or disk"
Closes the Autorecovery pane.
Exiting Word without touching the Autorecovery pane and choosing 'No I don't want this file', results in an error message: "Cannot delete file: Cannot read from the source file or disk"
Microsoft KB article on Word Autorecovery: 107686
Resolution:
Delete the entire Document Recovery key then start Word found in the registry at:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Terminal Server\Install\Software\Microsoft\Office\12.0\Word\Resiliency\DocumentRecovery
11.0 for office 2003
12.0 for office 2007