LanSweeper Scanner does not complete scanning devices in IP Scanning queue - IP addresses shown as processing not completing.
Exclude Problematic IP or Device
Try to determine the device with the IP address where the scanner is getting stuck. If unneeded, try excluding the device type or the specific IP address:
From the Scanning Tab, select Scanning Targets, then click Add Exclusion
LanSweeper provides 4 Exclusion Types:
Asset Type, IP Address or Range, Windows Computer, and Workgroup of Domain.
Disable Unneeded Scanning Services
Configuration Tab
Click Server Options
Lower Log Data Retention
On the same page, lower the retention of any or all logs - especially Eventlog Entries
Perform LanSweeper Database Maintenance
On the LanSweeper Scanning Server
Launch Windows Services
Stop the LanSweeper Server Service
Stop IIS Service
Run the LanSweeper Database Maintenance Tool
C:\Program Files (x86)\Lansweeper\Tools\DatabaseMaintenance.exe
Click Truncate Logs
Status will show "In Progress". Status will show "Healthy" when completed.
Click Shrink
Status will show "In Progress". Status will show "Healthy" when completed.
Click Rebuild Index
Status will show "In Progress". Status will show "Healthy" when completed.Close the LanSweeper Database Maintenance Tool
Restart IIS Express Service
Restart LanSweeper Server Service
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